Viewing feedback

Once your employees have received a feedback form — you can view the status and the results on the Conveya platform. There are two different places you can currently view feedback statuses and results:

  • On the feedback automation the employee is part of
  • An employee's profile

Viewing feedback results as part of an automation

You can get an entire overview of the feedback completed by employees you have added as part of an automation.

  1. Navigate to the feedback page using the sidebar on the left.
Navigating to the feedback page
  1. Click the “Automation” tab at the top right of the feedback page.
Clicking the automations tab
  1. Select an active automation.
Clicking an active automation
  1. Observe the feedback scores for each employee within the specified automation.

ℹ️ Please note if you do not see any feedback results — it is because feedback has not yet been sent. Instead you’ll see the automation conditions with a list of participants included in the automation.


Viewing feedback results from an automation

You’ll be able to see:

  • The feedback score of the learner
  • The feedback score of the supervisor
  • The average feedback score between all stakeholders

ℹ️ You can use the sorting tabs at the top of the page to sort the feedback scores from low to high for either the learner score or supervisor score.


Viewing feedback results on an employee’s profile

On an employee’s profile, you can view the status of feedback that has been sent to them whether they are awaiting completion, have been completed or if the employee has missed the submission date. You’ll also have a chart showing the trend of an employee's feedback experience.


  1. Navigate to a learner profile either by:
    1. Clicking a name on a dashboard
    2. Searching for people on the sidebar
    3. Searching on the people page
  2. Click the “Feedback” tab.
Clicking the feedback tab on an employees profile
  1. The feedback tab will contain a trend chart of the employee’s feedback scoring & a list of completed feedback
Feedback section on a learner profile
  1. Click ‘View’ on any completed feedback to open the form.
Clicking view

ℹ️ To view the feedbacks of an employee’s supervisor, use the tabs at the top of the list of completed feedbacks to switch between them.


  1. View the employee’s feedback answers.

Viewing a completed feedback

ℹ️ You can click 'Select feedback to compare' and choose another feedback form, such as last month's feedback or their supervisor's feedback, to compare answers and identify differences.


Related Articles

About the feedback page View article
Creating a feedback template View article
Creating a feedback automation View article
Feedback answer types & scoring View article