Flag types

Flags are essentially specific alerts which can be raised by training providers or if an admin updates the course status of a learner to include a flag. A flag will be raised to alert other stakeholders of an issue or important update related to a specific learner. 

Flags that can be raised

• Attitude/ behaviour 
• Break In Learning 
• EPA Ready
• Safeguard 
• General Update
• High Performer 
• Low Performer
• Off the job concern 
• Requires support 

Flag Types Explained

• Attitude/ behaviour: From time to time there may be issues relating to a learner's attitude or behaviour in the workplace or at training.
• Break In Learning: Any time away from training can be notified as a ‘Break in Learning’. If you have the notifications turned on you will be alerted if anyone is on a break from training. Reasons for this could include maternity leave, holiday, personal absence etc.
• EPA Ready:  (End Point Assessment Ready). Depending on which type of course or qualification that is being undertaken will depend on whether EPA flags are used. EPA Ready is a term used commonly within apprenticeship programmes.
• Safeguard: A safeguard issue is the highest possible alert and would be used in circumstances if a stakeholder of the learner notices any serious issues which are affecting their training and may require safeguarding or intervention.
• General Update: Throughout a learner's training period there will be times when we don't have specific flags related to the issue you want to raise. The general update flag is a good use for this, just ensure that the training provider or the admin leaves a comment providing further context to this flag.
• High Performer: Not all flags are concerned a concern or issue. It's good to recognise high performance or success — which can be done with this flag.
• Low Performer: If a learner falls behind or is constantly performing poorly — they may have this flag raised against them.
• Off-the-job concern: In some qualifications, a lot of the training is completed ‘On the job’ or in the workplace. When they are ‘off the job’ they are likely to be doing some theoretical training. The platform allows stakeholders to flag if a learner has an off-the-job concern which likely to be related to their training or academic studies.
• Requires support: A learner may require assistance or support from the employer or training provider.